Coachware® is Not Your Typical EPS Software

Some EPS vendors offer targeted solutions such as single application support, just-in-time training tools, and knowledge portals. Others offer more comprehensive closed systems that require software to be loaded on the user's computer. Coachware is in a class all its own, providing end-to-end process and best practices support across multiple systems and resources. The Coach, Coachware's Web interface is a pure, native web application that requires no plug-ins or client-side software. Coachware uniquely integrates all types of content and applications into its open, flexible architecture.

  • Unequaled enterprise functionality
  • Comprehensive end-to-end process support
  • Supports novice to experienced users with drill down capability
  • Open architecture to integrate existing training and knowledge assets
  • True thin-client architecture eliminates client support costs

The Answer to Information Overload

Traditional Process

  • Information Overload
  • Overwhelming
  • Frustrating
  • Confusing
  • Dependant
  • Slow Learning
  • Poor Retention
  • Inconsistent
  • Non-compliant
  • Slow
  • Inefficient
  • Ineffective

With Coachware

  • Independant
  • Concise
  • Effective
  • Efficient
  • Actionable
  • Fast
  • Rapid Learning
  • Retained Skills
  • Consistent
  • Clear
  • Compliant

What is Performance Support?

While training classes, knowledge portals, help desks and peer support have their place, only Electronic Performance Support (EPS) tools give workers the immediate, concise, and precise information they need, when they need it. Day to day, EPS tools enhance productivity by providing step-by-step guidance to complete critical processes and transactions. When implementing new systems or programs, EPS tools sharply reduce the time to competency, and can reduce formal training requirements by over 70%. A full spectrum EPS solution is the fastest, most cost effective way to increase productivity, improve quality and bolster your bottom line.

Performance Support

  • Puts the right information in front of the right people at the right time
  • Reduces training time and costs, and time to competency
  • Improves process completion rates and accuracy
  • Improves procedure compliance
  • Enables employees to handle more responsibility

How Does It Work?

No Cost Custom Demo

Take Coachware for a test drive on your track. Contact us and we'll be happy to set up a working demo for your organization using samples of your processes, procedures or best practices.

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